The covid 19 pandemic has taken the world by storm. Shifting work environments home and shaking up the course of nature. Amongst this is human resources.

Having to pick up the pieces of distressed employees and face the job cuts that wrecked the workplace, those in human resources had one of the most critical roles in the office environment during the pandemic.


The impact of covid 19 on human resources

The impact of the Coronavirus pandemic has been severe across all areas of life. In the work environment, the shifts and fluctuations caused by the pandemic has caused an array of challenges and complexities.

Human resource managers and professionals needed to find solutions to help maintain the motivation of the work environment. They needed to come together to find solutions to help ensure the continuity of the work during those trying times. A few challenges those at HR faced during the pandemic, include but are not limited to:

Working conditions

With the shift from physical work environments to remote work, those at HR were faced with the challenge of ensuring that work ran at the same pace as it did in the office. With work from home, companies often risked a reduction in productivity and thus, it was up to those at human resources to employ strategic management to make sure the home was just a different office.

Employee motivation

A massive challenge brought forth by the pandemic was the decline in motivation of employees. With working from home to having to deal with the loss of family members, many employees struggled to find footing under the new guidelines. HR professionals had to strategize ways in which to boost motivation, ranging from virtual team game nights to flexible working hours.

What is the new normal?

As we enter an era of post-covid management, the role of HR is important now more than ever.

Many organisations may see a shift towards hybrid working conditions, HR managers will be required to reconstruct organisational management to adapt to the new, flexible arrangements. HR managers will need to employ strategic management to have weekly team check ins wherein prompts open dialogue and communication between remote workers.

Additionally,the process of recruiting and hiring new staff has also seen a shift. With the entire hiring process occuring virtually, HR professionals now need to adapt to these changes.

Au Chat Kwan- HR Manager

Au Chat Kwan proves to be the ideal role model to all HR managers. Rife with years of experience in the industry, Kwan assumes an adaptive and flexible mindset allowing him to face any challenge that ensues head on. He does so to create a sustainable and positive work environment for all his colleagues.

The driving force behind Au Chat Kwan’s amazing human resource expertise lies in his never ending empathy. Ideal in the time of the pandemic, when those at work are dealing with difficult times, Kwan uses empathy to build up open communication and rapport with his fellow workers. Kwan even goes out of his way to remember little details such as birthdays and events, bringing a smile to one employee's face at a time!