March 20th, 2025, Annapolis, Maryland: CXE Inc., a recognized leader in customer and employee experience solutions, is set to make an impact at The Airport Experience® Conference (AXC) 2025, which will take place from March 29th to April 1st at the Gaylord National Conference Center in Washington, D.C.

Lise D' Andrea, CEO & President, and Guy Caron, Vice President of Client Strategy of CXE, Inc., will join key industry leaders and airport executives at AXC 2025, the premier event for airport decision-makers, concession executives, and experience-driven leaders.
Here are the Conference details:

Dates: March 29 – April 1, 2025
Location: The Gaylord National Conference Center, Washington, D.C.

Shaping the Future of Airport Customer Experience
AXC is the largest and most influential event for airport stakeholders, bringing together top experts, brands, and innovators to discuss cutting-edge trends and business strategies.

The conference features a blend of:
✔ Dynamic Educational Sessions – Led by top industry professionals covering key topics such as customer service, technology, retail, food & beverage, and operational excellence.
✔ The Experience Hall – Showcasing leading brands and innovative concepts shaping the future of the airport experience.
✔ Exclusive Networking Opportunities – A chance for airport executives, industry leaders, and concessionaires to connect, collaborate, and drive meaningful change.

Driving CX Innovation in Airports
CXE’s presence at AXC 2025 underscores our commitment to enhancing the passenger experience and driving operational success for airports worldwide. At CXE, we understand that exceptional customer experience is at the heart of successful airport operations. AXC provides the perfect platform to exchange ideas, explore innovative solutions, and collaborate with industry peers to shape the future of CX in aviation.

With decades of experience in CX strategy, CXE continues to work with airports across North America to elevate passenger satisfaction, streamline service operations, and create a lasting impact on the travel experience.

Join the Conversation at AXC 2025 with us!
For more details on The Airport Experience® Conference, visit: https://www.airportxnews.com/ax-conference/

To discuss how to retool, rethink and reinvigorate your organization's employee and customer experiences, visit https://www.cxeinc.com/.

About the Author: CXE, headquartered in Annapolis, Maryland, is a recognized industry leader, works with airports, hospitality, food and beverage, retail, and business and government clients to create some of the nation's most innovative and successful customer (CX) and employee experience (EX) improvement programs. With a stronghold in the airport arena, CXE is known for designing strategic airport customer experience and service culture programs that span all airport passenger-facing teams.

CXE builds each client strategy utilizing a comprehensive approach to CX and EX, including service measurement, training, recognition and appreciation programs and performance coaching. CXE has earned the trust of airport executives and service partners, including airlines, security, TSA, retail, concessions, and duty-free operations teams in over 100 airports across North America.

CXE brings together some of the industry's most successful customer experience professionals to help clients boost employee engagement, spark customer delight and drive organizational success.

Let's craft a unified and thriving service culture that sets your organization apart.