The Global Voice Analytics Market size is expected to grow at an annual average of 18% during 2021-2027. Speech analysis allows users to analyze the recording or conversation to analyze the speaker’s emotions and intentions. Audio patterns are analyzed for specific functions such as pitch, stress, speed, pitch, and rhythm. This helps improve client satisfaction as competitive intelligence reduces customer complaints and detects threats and fraud through identifying problematic clients.

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Company Profile

The voice analytics market comprises major solution providers, such as Verint Systems (US), NICE  (Israel), Avaya (US), ThoughtSpot (US), Uniphore (India), Calabrio (US), Talkdesk (US), RankMiner (US), VoiceBase (US), Beyond Verbal (Israel), VoiceSense (Israel), SESTEK (Turkey), audEERING (Germany),  Invoca (US), and Xdroid (Hungary).

 

Market Segmentation

The following Segmentation are covered in this report:

Based on Applications:

Sentiment Analysis
Sales and Marketing Management
Risk and Fraud Detection
Call Monitoring
Others (Reporting and Workforce Management)

Based on Deployment Mode:

On-premises
Cloud

Based on Organization Sizes:

SMEs
Large Enterprises

Based on Verticals:

BFSI
Retail and eCommerce
Healthcare
Telecommunication
Government and Defense
Others


Scope of the Report

The research study analyzes the global Voice Analytics industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:

Recent Developments

o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment

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Geographic Coverage

o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume

Key Questions Answered by Voice Analytics Market Report

1. What was the Voice Analytics Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027).

What will be the CAGR of Voice Analytics Market during the forecast period (2021-2027)?
3. Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
4. Which manufacturer/vendor/players in the Voice Analytics Market was the market leader in 2020?
5. Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.

 

The report covers the following objectives:

Proliferation and maturation of trade in the global Voice Analytics market.
The market share of the global Voice Analytics market, supply and demand ratio, growth revenue, supply chain analysis, and business overview.
Current and future market trends that are influencing the growth opportunities and growth rate of the global Voice Analytics market.
Feasibility study, new market insights, company profiles, investment return, revenue (value), and consumption (volume) of the global Voice Analytics market.


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