Businesses across the world are adopting web conferencing solutions for video calling and conference, voice calling and conference, and messaging and file sharing to meet the surging requirement for consulting, integration, and implementation services. Moreover, the burgeoning demand for upgradation and technical expertise, maintenance, and monitoring of various solutions will fuel the adoption of web conferencing solutions in the coming years.
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Moreover, the rapid shift of business entities toward work-from-home (WFH) model has boosted the incorporation of such solutions, as these allow to channelize collaborations among various departments. The WFH model gained more prevalence after the outbreak of the COVID-19 pandemic. The lockdown imposed due to the pandemic has resulted in significant rise in number of remote employees. Enterprises opted for web conferencing solutions to maintain business continuity.
Usage of such solutions and services enable the companies to hold meetings through instant audio and video conferencing to improve team collaboration. Owing to this, the web conferencing industry will showcase 39.3% CAGR during 2020–2030. The market stood at $2,109.3 million in 2019, which is expected to reach $78,547.9 million by 2030. With the proliferation of the WFH model, business organizations have amplified the usage of web conferencing solutions and services to reduce operational expenditure (OPEX) and increase productivity.
The Harvard Business School in a 2020 study states that the productivity of people is increasing due to the rising penetration of the WFH model by spending 9% more time on externally focused work and 12% less time spent on meeting. Another study has claimed that remotely working employees can work around 17 additional workdays in a year, while working from home.