Ecosmob, global VoIP tech leaders, announced the availability of WebRTC client solution development services. Always a trendsetter, Ecosmob now propels the concept of disunified communications with custom WebRTC development.

Speaking on the occasion the company’s VP said, “Unified Communication is a buzzword but the latest trend is dis-unified communication since users now pick the right tool for the right job. As far as communications and collaboration are concerned, WebRTC is the all-inclusive platform that could lead the trend in various industry segments such as finance, healthcare, education, retail and hospitality. This is particularly recommended in the current trend of remote working.”

The traditional phone and other lines of communications are giving way to web conferencing, video calls and chats. WebRTC is the perfect tool to create connections across silos. Ecosmob WebRTC Development services are flexible in that the company can integrate APIs into existing communication and CRM platforms or simply provide a purely WebRTC based system that is inherently secure, flexible, easy to use and far more versatile as well as cost-effective. WebRTC, claimed the VP, has the potential to revitalize and transform workflows leading to exponential growth and drastic cost reductions for established businesses and for startups.

Ecosmob does offer the standard integration of WebRTC browser-based communication into existing solutions such as in call centers to enhance the agent’s desktop environment, reduce inbound toll-free call costs and replace inbound phone trunks besides ushering in faster resolution times. In fact, with the current WebRTC solution, it is possible for a startup to simply do away with the standard call center infrastructure and have agents operating from anywhere. However, Ecosmob’s current key thrust areas are application embedded WebRTC development, contextual communications and newer formats for interaction.

Application embedded WebRTC is a key thrust area since this brings the convenience of voice and video calls and conferences to existing horizontal software such as ERP, HR and CRM solutions and verticals such as in existing financial trading solutions, process control solutions, hospital software, travel, emergency services and for schools and governments. Voice, video and data are embedded into the software or app making it more versatile and user-friendly.

What will certainly interest businesses is Ecosmob’s focus on novel implementations of WebRTC to suit each customer’s individual requirements. One business may want to use WebRTC for training and collaboration between teams in which a feature of prioritization of important speaker takes precedence. Another may want a video presence type solution while yet another may requirer data along with a video. However, currently, the important thing is contextual communications in which WebRTC plays a pivotal role and for which Ecosmob offers custom development. Ecosmob team of engineers can embed webRTC in apps or websites as well as business processes, enabling smoothly integrated voice-video interaction within the solution. “We firmly believe disunified communication will play a greater role in the years to come and Ecosmob is here to help all industry segments take advantage today with its custom WebRTC client solutions.

Interested industries may get in touch with Ecosmob on phone 1-303-997-3139 or chat live on https://www.ecosmob.com/#Contact-us.