Meticulous Research®, a leading global market research firm, has released a comprehensive report titled, "Natural Language Processing Market by Offering (Solutions, Services), Organization Size, Application (Sentiment Analysis, Chatbots & Virtual Assistants, Others), Sector (IT & Telecom, BFSI, Retail & E-commerce, Others), and Geography - Global Forecasts to 2031."
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According to the latest analysis, the natural language processing (NLP) market is expected to grow significantly, reaching a valuation of $164.9 billion by 2031, with a compound annual growth rate (CAGR) of 29.2% from 2024 to 2031. This rapid expansion is primarily driven by the increasing adoption of smart devices, the growing demand for NLP-based applications in customer support, and the rising implementation of NLP tools in call centers. The proliferation of cloud-based technologies and the expanding applications of NLP in the healthcare sector are anticipated to further fuel market growth.
Despite the promising outlook, the development of NLP technology faces challenges, including limitations in technology advancement and concerns over data privacy and security, which could hinder market growth.
Market Segmentation:
By Offering: The NLP market is segmented into solutions and services. In 2024, the solutions segment is expected to hold the largest market share at 74.0%, driven by the increasing adoption of NLP tools among enterprises for data analysis, process automation, and competitive advantage. The solutions segment is also projected to grow at the highest CAGR during the forecast period, bolstered by ongoing product innovations, such as Kaleyra, Inc.'s launch of advanced chatbots for WhatsApp Business in December 2022.
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By Organization Size: The market is categorized by organization size into large enterprises and small & medium-sized enterprises (SMEs). In 2024, large enterprises are expected to dominate the market with a 62.0% share, attributed to their strategic IT initiatives, growing data management needs, and early adoption of advanced technologies. However, SMEs are expected to exhibit the highest growth rate during the forecast period, driven by the need for contact center analytics and the increasing adoption of cloud-based NLP solutions.
By Application: The NLP market is further segmented by application into sentiment analysis, chatbots & virtual assistants, machine translation, text summarization, market intelligence, speech recognition, and others. The speech recognition segment is expected to lead the market in 2024 with a 40.0% share, due to its widespread use in improving the accuracy and features of speech recognition systems. Meanwhile, the chatbots & virtual assistants segment is anticipated to grow at the highest CAGR, driven by the need for valuable customer insights, personalized recommendations, and real-time feedback.
By Sector: The NLP market spans various sectors, including IT & telecommunications, BFSI, retail & e-commerce, healthcare & life sciences, transportation & logistics, government & public sector, media & entertainment, manufacturing, education, food & beverages, and others. The IT & telecommunications sector is expected to hold the largest share at 23.0% in 2024, supported by the adoption of speech analytics and sentiment analysis solutions. The healthcare & life sciences sector is forecasted to experience the highest growth, driven by the increasing use of NLP in clinical applications, AI chatbots, and virtual scribes.
By Geography: The North America is projected to lead the NLP market in 2024, capturing 35.0% of the market, attributed to the high adoption of digital assistants, cloud-based NLP solutions, and speech analytics in the region. However, the Asia-Pacific region is expected to register the highest CAGR of 31.0% during the forecast period, driven by government initiatives, the launch of NLP solutions, and the growing popularity of cloud-based applications.
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Key Players:
The leading companies in the NLP market include Google LLC (U.S.), Microsoft Corporation (U.S.), Amazon Web Services, Inc. (a subsidiary of Amazon.com, Inc.) (U.S.), Oracle Corporation (U.S.), IBM Corporation (U.S.), NVIDIA Corporation (U.S.), QUALCOMM Incorporated (U.S.), Baidu, Inc. (China), Verint Systems Inc. (U.S.), SAP SE (Germany), Intel Corporation (U.S.), Adobe Inc. (U.S.), Genpact Limited (U.S.), SAS Institute Inc. (U.S.), and NetBase Solutions, Inc. (U.S.).
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