Solucionar Problemas Iphone 12
What problem with your iPhone12 do you need to fix?

I can’t charge my iPhone12 battery
• Common issues
Running out of battery is a bummer, especially if you’re trying to charge your iPhone and can’t. That your phone does not charge can be due to different reasons, that’s why you can do the following to rule out problems.
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1. Check the cable
o Verify that it is well connected and connected .
o Verify that the cable is not broken or dusty and that the connection to the iPhone is clean.
o If that cable doesn’t work try another .
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2. Check your energy source
If the cable is OK, the plug , the power adapter , or the wireless charger may be the ones that are not working. Try another outlet and if you think the problem could be with the adapter or the wireless charger, connect the cable directly to a computer to see if it charges.
3. Restart your iPhone
A simple restart usually fixes the loading problems.
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4. Cool your iPhone
If your iPhone has become too hot (for example, by leaving it exposed to the sun for a long time) it may not complete charges .
Let it cool down before charging because this would cause it to reheat again and try it when it has cooled down.

What to do if your iPhone12 is lost or stolen
• Common issues
If you have lost your iPhone12 or think it has been stolen, we will tell you what you have to do to locate it and protect your personal data and the content that you keep on your device. Several possible situations are presented.
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If I have activated the function «Family Sharing»
If you have the Family Sharing option activated, any family member of yours can locate your device simply by entering their iCloud.
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If I have the «Find my iPhone12» function activated
You have two options:
o If you do not have another Apple device, enter as soon as possible from any computer at iCloud.com/find
o If you have another Apple device use the Find app
1. Locate your device
Click Search and you will see their location on a map. If the device is nearby, you can make it emit a sound to help locate it.
2. Lock it
Marking it as lost the device will be locked remotely. You can also make a message appear on the locked screen of your lost mobile so that whoever finds it can contact you or leave a message for thieves.
3. Report the theft
Report the loss or theft to the police.
4. Delete the content
This measure is very important to protect your privacy and your wallet. From this application you can also remotely erase all personal content from the device. Keep in mind that once you do, it will no longer be possible to track the location of your iPhone12.
5. Let your phone company know
Request to deactivate your account for loss or theft so that you do not receive charges for calls or data consumption from third parties.
6. Delete your iPhone12 from the list of trusted devices
Log into your Apple account and go to Settings and select your device from the list to uncheck it.
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If I don’t have the function «Find my iPhone12» activated
You will not be able to locate your device but you can protect your data by following these steps:
1. Change your Apple ID password
This will prevent other people from accessing your iCloud data from your device.
2. Change all the passwords of your social networks and email accounts
Change all the passwords of the Internet accounts that can be accessed from your iPhone.
3. Report the theft
Report the loss or theft to the police.
4. Tell your phone company
Request to deactivate your account due to loss or theft so that you do not receive calls or data consumption charges from third parties.
5. Delete your iPhone12 from the list of trusted devices
Log into your Apple account and go to Settings and select your device from the list to uncheck it.

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