ROBOTIC PROCESS AUTOMATION (RPA) IN TELECOM INDUSTRY - HOW TO LEVERAGE THIS TECHNOLOGY FOR BETTER CUSTOMER SERVICE


Posted January 18, 2022 by insightsanddata

ROBOTIC PROCESS AUTOMATION (RPA) IN TELECOM INDUSTRY - HOW TO LEVERAGE THIS TECHNOLOGY FOR BETTER CUSTOMER SERVICE
 
“Bigger is better, as the old saying goes, and technology in supply chains is making a mark in the sector. Supply chains can be complicated, with several procedures involved in creating a product and distributing it to consumers.”

Supply chains aren't always as efficient as they should be. Let's face it: there's always space for improvement, and disruptive technology appears to be helping us get there.

Disruptive technology upends a supply chain and has the capacity to totally alter how goods are created, distributed, and tracked. Inbound Logistics conducts an annual poll of 3PL companies to learn about their thoughts on the sector.

Read More :- https://www.pukkapartners.com/insight/digital-disruption-in-the-procurement-and-supply-chain-industry

How Disruption Accelerated Digital Supply Chain Transformation

Tesco, a renowned British retailer of food and other items, was confronted with obstacles it had never seen when the pandemic broke out in 2020.

Tesco observed a tremendous rush to its stores after being recognised as an "essential" retailer, while other stores were temporarily shuttered. Demand for online shopping expanded at an unprecedented rate as customers decided to shop from the comfort of their own homes.

Tesco responded by more than doubling its online order capacity to over 1.5 million per week. To accommodate this growth, each store now has an urban fulfilment centre, which is a small automated warehouse. To improve its online delivery capabilities, the store wants to open several more fulfilment facilities in the coming year.

Tesco isn't the only company that has pivoted to address supply-chain disruption as a result of the outbreak. Many companies cut the time it took to digitize their customer and supply-chain interactions by three to four years.

It wasn't only about converting storefronts into warehouses to fix a dysfunctional supply chain. As traditional retail channels deteriorated, well-known firms, such as Nike, increased or extended their online direct-to-consumer sales. After its brick-and-mortar stores closed in 2020, Nike's digital sales increased by 79 percent.

Conclusion: What Does Disruptive Technology Hold for the Future of Supply Chains?

There's no denying that disruptive technology will wreak havoc on supply chains. They will disrupt a variety of work procedures and methods. However, these adjustments will be for the best. To keep track of inventory, IoT will demand fewer labour hours, enhancing warehouse efficiency. The same will be true for self-driving trucks. There will be no salary spent if there are no drivers. Inventory would be anticipated to move more quickly, allowing businesses to sell more merchandise and generate more income. Drones are comparable to delivery techniques in terms of efficiency. When drones can perform the work faster than an army of delivery vehicles, it's a no-brainer. Finally, 3D printing can drastically reduce product production time.

So, what are the general trends? Efficiency, lower labour costs, shorter production periods, and quicker delivery are all common themes. The supply chain business should expect improved key performance indicators in the near future.


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Issued By Abhay Singh
Country United States
Categories Business
Last Updated January 18, 2022