Back in 2011, when the tech giants Apple introduced Siri to the world, no one predicted that this novelty would disrupt the entire world's tech innovation. A decade later, almost every household is using voice tech in one form or the other.
In fact, you will be surprised that almost 1 out of every 4 US adults owns a smart speaker. And if you consider some surveys and their facts, by 2023, more than 92.3% of smartphone users will have voice assistants.
That's huge!
The pandemic further propelled the use of voice technology since the consumers shifted to buying things online. It's so hilarious that more than 1 million marriage proposals were received for Alexa in this lockdown period. Pun intended! No one had thought people would be crazy for voice tech.
But that's more customer-related statistics, right? You must be wondering how it will have a role to play in the business space? Heading ahead, the forthcoming paragraphs will be about different facets of this technology and how it is helping a variety of business functions.
Before that, let's look at some of the stats about voice technology.
The voice search related to shopping would be a $40 billion industry by the year 2022.
More than 25% of digital workers will use virtual employee assistants with voice search functionality by the end of 2021.
Read More :- https://www.pukkapartners.com/insight/voice-will-outperform-current-technologies-in-terms-of-user-experience-how
Final Takeaways- Voice Technology is the Future of Better Customer Experiences
The days of computing or the concept of desktops and folders are slowly fading away. The touch screens are slowly penetrating every market. The thought that you can talk any command and execute your task is so exciting.
Voice-based technology will help everyone achieve just that. It eliminates the need for any physical inputs and enhances human-to-computer interaction. In a few years, you might start wondering if Vicki from the Small Wonder is back in the form of voice technology.
In fact, the chances are that the people who cannot understand today's technological trends will become a bridge and make it easier for them to access modern technology. This is why it is no more surprising that big brands like Amazon, Google, Facebook, and others devote so much of their efforts, time, and money to developing better voice technologies.
So, what are you looking forward to? Will voice technology help you uncomplicate your tasks? Let’s unfold the future together.
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