The global call center AI market is projected to have a significant CAGR of 23.5% during the forecast period. The market growth is mainly driven by the growing adoption of AI in enterprises coupled with increasing consumer data in retail & e-commerce. This AI technology is being embedded for customer support in various sectors including, IT and Banking, financial services and insurance (BFSI), retail, and others. With AI, data can be analyzed by the computer to learn accurately from the existing available raw data. The AI technology can be integrated into the existing system to take or suggest accurate decisions through enhanced use of a logical set of algorithms with ultra-fast speed computing, resulting in the improvement of system efficiency and effectiveness.
A full report description of Global Call Center AI Market at https://www.omrglobal.com/industry-reports/call-center-ai-market
The BFSI industry is projected to contribute significant share in the market due to the high volume of customer data coupled with the integration of AI-based customer support systems. The applications of AI in banking involve developing proactive risk management systems and achieving productivity gains. The banking sector leads the way in the incorporation of new emerging technologies and innovations. The volume of data generated in the bank is quite large. In the last few years, the data generation has increased significantly to trillions of gigabytes. Numerous global financial institutions have incorporated AI to enhance product/service personalization and customer engagement. With AI-powered automation, labor-intensive work such as documentation, compliance reporting, and new customer onboarding communications can become highly efficient and accurate that further increase the demand for call center AI in the BFSI industry.
Request a Free Report on Sample of Global Call Center AI Market at @ https://www.omrglobal.com/request-sample/call-center-ai-market
Global Call Center AI Market Segmentation
By Deployment Type
• On-Premises
• Cloud-based
By Industry
• BFSI
• Retail & E-Commerce
• IT & Telecom
• Media & Entertainment
• Travel and Hospitality
• Others
Regional Analysis
North America
• United States
• Canada
Europe
• UK
• Germany
• Italy
• Spain
• France
• Rest of Europe
Asia-Pacific
• China
• India
• Japan
• Rest of Asia-Pacific
Rest of the World
Company Profiles
• Amazon Web Services, Inc.
• Artificial Solutions Holding Ash AB
• Avaamo, Inc.
• Avaya, Inc.
• Conversica, Inc.
• Creative Virtual, Ltd.
• EdgeVerve Systems, Ltd.
• Google, LLC
• Haptik, Inc.
• IBM Corp.
• Inbenta Holdings, Inc.
• Kore.ai, Inc.
• Microsoft Corp.
• NICE, Ltd.
• Nuance Communications, Inc.
• Oracle Corp.
• Pypestream, Inc.
• Rulai, Inc.
• SAP SE
• Talkdesk, Inc.
• Zendesk, Inc.
For More Customized Data, Request for Report Customization @ https://www.omrglobal.com/report-customization/call-center-ai-market
About Orion Market Research
Orion Market Research (OMR) is a market research and consulting company known for its crisp and concise reports. The company is equipped with an experienced team of analysts and consultants. OMR offers quality syndicated research reports, customized research reports, consulting and other research-based services.
For More Information, Visit https://www.omrglobal.com
Media Contact:
Company Name: Orion Market Research
Contact Person: Mr. AnuragTiwari
Email:
[email protected]
Contact no: +1 646-755-7667, +91 780-304-0404