The UK e-commerce market is projected to exhibit a considerable CAGR of 17.2% during the forecast period (2019-2025). UK e-commerce retailers focus on initiatives that involve the use of tools including artificial intelligence (AI) and machine learning to optimize their business operation and also provide customer satisfaction. As per the Office For National Statistics (ONS), internet sales as a percentage of total retail sales were increased from 20.0% in January 2020 to 32.8% in May 2020. UK retailers who have made their significant position in online sales have been witnessing potential growth in this period. Therefore, it is estimated that there is a positive impact on the revenues of several UK e-commerce companies.

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Due to the preventive measures, UK consumers were not able to visit offline stores, and thus, they were shopping online to meet their everyday needs. As a result, increased e-commerce sales as a percentage of total retail sales were reported in the country. On July 01, 2020, Sainsbury declared its first-quarter trading statement for the 16 weeks to 27th June 2020. In Grocery, the company delivered double-digit sales growth, ahead of the market, led by strong online growth. The company’s digital sales were more than doubled. From the starting of the COVID-19 crisis, it has chosen to make available groceries online to elderly, disabled and vulnerable customers; sales increased by 87% year-on-year and orders from nearly 370,000 to more than 650,000 per week. Approximately, 50% of new online customers of groceries are new customers of the company.

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Key questions addressed by the report

• What is the market growth rate during the forecast period?
• Which segment/region dominates the market in base year?
• Which segment/region will project fastest growth in the market during the forecast period?
• How COVID-19 will impact the market growth in 2020 and coming years?
• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

UK E-Commerce Market – Segmentation

By Product Type

• Electronics
• Apparel
• Healthcare
• Pharmaceuticals, and Nutritional Products
• Beauty and Personal Care
• Others

Company Profiles

• Amazon.com, Inc.
• AO Retail, Ltd.
• Apple, Inc.
• Argos, Ltd.
• John Lewis Plc
• Next Retail, Ltd.
• Ocado Retail, Ltd.
• Shop Direct Home Shopping, Ltd.
• Tesco Plc
• Wm Morrison Supermarkets Plc:

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