The North America self-service technology market is anticipated to grow at a CAGR of 5.6% during the forecast period (2020-2026). The growth of the market is attributed to the rising investment in the latest technologies such as IoT, smart devices, among others. Additionally, the demand for self-service environments by consumers in various end-use industries is also increasing significantly. Hence, it allows consumers to interact more freely without perceived pressure from an in-person associate. In addition to this, self-service technology enables enriched interactive user experience with the reduced operating cost, which will also influence the growth of the self-service technology industry during the forecast period.

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Furthermore, self-service technology has wider acceptance in the hospitality industry across the region. The self-service technology functionality presents itself in many forms including apps, check-in/out kiosks, mobile concierge, mobile ordering services, and more. The adoption of such functionalities among the digitally savvy and convenience-driven population of the region is significantly high, which in turn is driving the growth of the self-service technology market. Moreover, the introduction of innovative technologies with new business models will also impact the growth of the market. For instance, Canada Post’s new concept store which is one of their kind in North America is aimed for convenience, utilizing automation and self-service technologies to create simpler and more efficient ways for consumers to receive and send parcels.

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Market Coverage

• Market numbers available for – 2018-2026
• Base year- 2019
• Forecast period- 2020-2026
• Segment Covered-
o By Type of Machine
o By End-User
• Regions Covered-
o US
o Canada
• Competitive Landscape-KIOSK Information Systems, NCR Corp., Crane Co.,and others.
Key questions addressed by the report
• What is the market growth rate?
• Which segment dominates the market in the base year?
• Which segment will project the fastest growth in the market?
• How COVID-19 impacted the market?
o Recovery Timeline
o Deviation from the pre-COVID forecast
o Most affected segment
• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

North America Self Service Technology Market Report Segment

By Type of Machine

• ATM
• Kiosks
• Vending Machines

By End-User

• Retail
• QSR
• BFSI
• Healthcare
• Others

North America Self Service Technology Market Regional

• United States
• Canada

Company Profiles

• Aila technologies Inc.
• Canteen Vending Services Inc.
• Crane Co.
• Corum Digital Corp.
• Diebold Nixdorf, Inc.
• HANTLE Inc.
• KIOSK Information Systems
• NCR Corp.
• Pixelera Inc.
• Vend-Rite Mfg. Co.
• VeriFoneHoldings, Inc.

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