The US self-service technology market is anticipated to grow at a CAGR of 5.2% during the forecast period (2020-2026). The market is being revolutionized by technological innovations in every end-use industry. For instance, end-use industries such as banks are being benefited by the technology to provide competitive services in order to attract more customers and stay ahead in their market. Additionally, traditional custom services are also being replaced by advanced self-service technology which will also influence the growth of the self-service industry.

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Furthermore, self-service technology directly influences the service quality and customer satisfaction levels. This is also anticipated to drive the adoption of self-service technologies among various end-use industries. Additionally, the supermarket and other retail stores across the country have also increased the use of self-service technologies. The technology aids the supermarket and retail owner in significantly reducing the amount of expenditure on the day-to-day costs of retailers spent on customer service staffing. This, in turn, is also benefiting its consumers as they don’t have to queue at the end of their shopping spree. Hence, the self-service technology market is being impacted by the high number of supermarkets and retailers across the country that are following the trend of adopting new innovative technologies.

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Market Coverage

• Market numbers available for – 2019-2026
• Base year- 2019
• Forecast period- 2020-2026
• Segment Covered-
o By Type of Machine
o By End-User
• Competitive Landscape-Diebold Nixdorf, Inc., Vend-Rite Mfg. Co., Crane Co., NCR Corp., and Others
Key Questions Addressed by the Report
• What is the market growth rate?
• Which segment dominates the market in the base year?
• Which segment will project the fastest growth in the market?
• How COVID-19 impacted the market?
o Recovery Timeline
o Deviation from the pre-COVID forecast
o Most affected segment
• Who is the leader in the market?
• How players are addressing challenges to sustain growth?
• Where is the investment opportunity?

US Self-Service Technology Market Report Segment

By Type of Machine

• ATM
• Kiosks
• Vending Machines

By End-User

• Retail
• QSR
• BFSI
• Healthcare
• Others

Company Profiles

• Aila Technologies Inc.
• Overview
• Aila Technologies Inc. in Self-Service Industry
• Recent Developments
• Canteen Vending Services Inc.
• Corum Digital Corp.
• Crane Co.
• Diebold Nixdorf, Inc.
• KIOSK Information Systems
• NCR Corp.
• Pixelera Inc.
• Vend-Rite Mfg. Co.

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