Sante Fe, New Mexico- April 9, 2020-As many new confirmed Coronavirus cases are documented in the United States, those on the front lines are continuing to take protective measures. James Plumbing and Heating, of Santa Fe, NM, has implemented many strategies for combating the spread of COVID-19, to keep workers and employees safe.

As the safety of their team and customers continuously remain at the forefront, James Plumbing and Heating now screens for signs of infection. For those unfamiliar with the symptoms of COVID-19, those with the virus typically display a fever, cough, and fatigue. The home services company screens employees for any signs of the infection. Those that present with a fever are unable to make house calls and will need to be in isolation for over a week.

While making sure employees are free of the virus, James Plumbing and Heating is careful when scheduling customers for services. One of their customer service members will ask homeowners and businesses if they have been in contact with anyone that has tested positive or if they have any symptoms. While the plumbing and HVAC company wants customers to get the services they need, safety will come first.

Personal protective gear is another crucial element in protecting both customers and employees. For each house call, a technician from James Plumbing and Heating will be in full PPE, to lessen any chances of exposure, when handling surfaces and having contact with the homeowners.

Ensuring proper sanitary conditions and procedures are a necessity. Additional precautions James Plumbing and Heating will be taking include those they have been performing since opening, which include basic hygiene protocols, like washing and sanitizing hands after each service.

Owner of James Plumbing and Heating, James Martinez, had this to say on their continued commitment to safety, “We know that when you have a plumbing emergency that safety matters most. That’s why our technicians are highly certified with the latest tools and training to solve your plumbing problem and keep your family, home, or business safe.”

Plumbers have been known to handle waste, which can also be infectious. Using similar protocols, matched with their vigilance, will help prevent the spread of COVID-19. At this time, it is unknown whether the virus can be spread through raw sewage or not. However, plumbers aren’t taking any chances and are practicing all precautions to stay safe.

For more information on James Plumbing and Heating visit https://www.jamesplumbingandheating.com. For questions please contact James Martinez at (505) 473-7148 or by email at [email protected].