Global Public Cloud Business Process Services Market was valued at USD 75.13 Bn in 2019 and is expected to reach at USD 349.81 Bn by 2027 at a CAGR of 21.2 over forecast period 2020-2027.

Global Public Cloud Business Process Services Market



Global Public Cloud Business Process Services Market

The report covers an in depth analysis of COVID 19 pandemic impact on Global Public Cloud Business Process Services Market by region and on the key players revenue affected till April 2020 and is expected short term and long term impact on the market.

Global Public Cloud Business Process Services Market Dynamics:

A Public Cloud Business Process Services are cloud computing models, which delivers automated business outcomes for vertical as well as horizontal business processes. Major driver for the growth of market are rise in adoption of digitization, automation, mobility, and analytics which are expected to drive the Global Public Cloud Business Process Services Market over forecast period. The Public Cloud Business Process solutions are used in various industries such as BFSI, Manufacturing, Retail & consumer goods, Healthcare & Life Science, and educations which help the business to increase the productivity, reduce the cost, and render reliable services. An Enterprises are moving their business process to customized cloud based services which meet the specific business needs and gain the competitive advantage in the emerging market.

However, high cost associated with cloud solutions and lack of technical expertise and infrastructure is restraining the market growth over forecast period.

Global Public Cloud Business Process Services Market is segmented by Process, by Vertical, by Enterprise and by Region. By Process, Human Resource Management Services segment held 34.65% of market share in 2019 and is expected to keep its dominance over forecast period. Human Resource Management Services is followed by e-commerce enablement services segment. By vertical, Telecom vertical is expected to hold 25.65% market share at a CAGR of 16.65% over forecast period. Most telecom and telecommunication technology companies are successfully implementing cloud business process services. Telecom sector is followed by BFSI with 21.45% of market share. The BFSI sector is implementing public cloud business process as a service (BPaaS) to cover specific business requirements while focusing on key parameters. Moreover, public cloud BPaaS could be employed to manage workspace support, training activities, and staff in BFSI.

By geography, APAC held 37.45% of market share in 2019 at a CAGR of 39.05% and is expected to keep its dominance over forecast period. Large enterprises in china, India and Japan are adopting Public Cloud Business Process Services to transform their operations. In china currently almost 19 percent of cloud budgets of big enterprises are spent on cloud-related services, such as cloud consulting, implementation, migration and managed services, and it is expected that this rate will increase to 28 percent by 2022. APAC is followed by North America and Europe. North America is expected to hold 31% of market share over forecast period owing to presence of prominent players such as Accenture PLC, Cognizant Technology Solutions Corporation, Microsoft Corp., and IBM Corporation.

Report covers in depth analysis of key development, benchmarking on various parameters, evaluation the supply-demand gaps, analysis the sales & distribution channels, value chain analysis of each players, regulatory landscape for more than top 20 countries globally for the market and company profiles of market leaders, potential players and new entrants. Some of the key players covered in this report are Accenture PLC, Cognizant Technology Solutions Corporation, Microsoft Corp., and IBM Corporation, Wipro, Genpact, Accenture, IBM, Fujitsu, HCI, EXL, Canon, Oracle and SAP among others. Report covers various Greenfield and brownfield growth strategies such as M&A’s deals, partnerships, product launches, joint ventures, strategic alliances and collaborations of all key players for the past 4 years.

The objective of the report is to present a comprehensive analysis of the Global Public Cloud Business Process Services Market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all the aspects of the industry with a dedicated study of key players that includes market leaders, followers and new entrants. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors of the market have been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analysed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding Global Public Cloud Business Process Services Market dynamics, structure by analyzing the market segments and project the Global Public Cloud Business Process Services Market. Clear representation of competitive analysis of key players by price, financial position, Product portfolio, growth strategies, and regional presence in the Global Public Cloud Business Process Services Market make the report investor’s guide.



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Scope of Global Public Cloud Business Process Services Market

Global Public Cloud Business Process Services Market segmentation by Process

• Cloud Payment Services
• Customer Management
• E-commerce Enablement Services
• Finance and Accounting Services
• Supply Chain Management Services
• Industry Operation
• Human Resource Management Services
Global Public Cloud Business Process Services Market segmentation by Vertical

• Government
• BFSI
• Healthcare
• Telecom
• Media and Entertainment
• Energy and Utilities
• Retail/Wholesale
• Manufacturing
• Transportation
Global Public Cloud Business Process Services Market segmentation by Enterprise

• Large Enterprise
• Small and Medium Enterprise
Global Public Cloud Business Process Services Market segmentation by Region

• North America
• APAC
• Europe
• Latin America
• MEA& Africa
Global Public Cloud Business Process Services Market Key Players

• Cognizant
• Capgemini
• Tata Consultancy services
• Wipro
• Genpact
• Accenture
• IBM
• Fujitsu
• HCI
• EXL
• Canon
• Oracle
• SAP SE.



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