Global field force automation market size was US$ 1.2 Bn in 2019 and is expected to reach US$ XX Bn by 2027, at a CAGR of 18.2% during the forecast period.

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Global field force automation market Definition

Field force automation is the process of capturing field services and sales information in real-time using mobile communication technology, generally by using mobile phones, handheld PDAs, tablet PCs, wearable’s and wireless devices. It is generally known as field force management and sales force automation.
Global field force automation market Dynamics

A surge in the adoption of field force automation software by various businesses to eliminate time required for manual data entry and potential risks of errors by field workers and to handle particular phases of frontline operations is major driving factor behind the growth of market. Increasing demand for effective solutions and software to increase the efficiency of real-time field forces, rising acceptance of cloud-driven enterprise mobility solutions, ongoing technological advancements in ML and AI technologies to streamline field operations, increasing trend of BYOD (Bring Your Own Device) and increasing adoption of mobile devices with enhanced internet connectivity to execute certain business operations are expected to improve growth of the market during the forecast period. Field force automation provides some major benefits such as improved customer-business relationship, improved communication within a business, enhanced business’s efficiency and productivity, which are ultimately propelling the growth of the market.

However, the biggest challenge in field force automation is the connectivity issue at field of information capture and need to develop simple but functional user interface solutions for mobile and other handheld devices are major restraining factors that could restrict the market expansion.
Global Field Force Automation Market: Segmentation Analysis

By component, solution segment dominated the market in 2019 and is expected to maintain its dominance at CAGR of XX% during forecast period. The field force automation solutions have the integration capabilities to incorporate with existing systems such as FSM, CRM and ERP and it also provides different deployment options for various handheld devices such as mobile phones. In addition, field force automation solution provides advanced features to the businesses such as real-time collaboration and communication with customers, automated scheduling, mobile workforce tracking and monitoring, attendance management and daily reporting which is further fuelling the demand of field force automation solutions and services in the global market.

By organization size, large enterprises segment dominated the market in 2019 and is projected to witness fast growth at CAGR of XX% during the forecast period. An increasing adoption of field force automation services and solutions by large sized enterprises owing to rising utilization of latest technologies such as artificial intelligence and IoT and increasing use of mobile phones with internet connectivity is attributed to the growth of market. Additionally, rising need to provide workforces in large enterprises with highly developed computing resources is impelling the demand of FFA among large enterprises.
Global Field Force Automation Market: Regional Analysis

Region-wise, North America held the largest market share in 2019 and is expected to continue its dominance at CAGR of XX% during forecast period. The US and Canada are dominated the market. The growth is attributed to the massive presence of various field force automation solution providers across the region. The rising and early adoption of latest technologies by large, small and medium enterprises to enhance their businesses field workforce efficiency is driving the growth of market in the NA region. Moreover, growing adoption of various automation solutions among enterprises is impelling the market growth.

The objective of the report is to present a comprehensive analysis of the Global Field Force Automation Market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with the analysis of complicated data in simple language. The report covers all the aspects of the industry with a dedicated study of key players that includes market leaders, followers, and new entrants. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors of the market have been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give a clear futuristic view of the industry to the decision-makers. The report also helps in understanding Global Field Force Automation Market dynamics, structure by analyzing the market segments and projects the Global Field Force Automation Market. Clear representation of competitive analysis of key players by Application, price, financial position, Product portfolio, growth strategies, and regional presence in the Global Field Force Automation Market make the report investor’s guide.

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The Scope of Global Field Force Automation Market: Inquire before buying

Global Field Force Automation Market, By Component

• Solution
• Services
Global Field Force Automation Market, By Organization Size

• SMEs
• Large Enterprises
Global Field Force Automation Market, By Deployment Mode

• On-premises
• Cloud
Global Field Force Automation Market, By Industry

• IT and Telecom
• Healthcare and Life Sciences
• Manufacturing
• Transportation and Logistics
• Construction and Real Estate
• Energy and Utilities
• Others (Banking, Financial Services, and Insurance and Retail)
Global Field Force Automation Market, By Region

• North America
• Europe
• Asia Pacific
• South America
• Middle East and Africa
Global Field Force Automation Market, Key Players

Global Players
• ServiceMax
• IFS
• Microsoft
• Oracle
• Trimble
• ClickSoftware
• Salesforce
• Astea
• FieldEZ
• Accruent
• Acumatica
• XX
• XX
North America
• Mize
• Folio3
• XX
• XX
Europe
• BT
• SAP
• XX
• XX
Asia Pacific
• Channelplay
• Nimap Infotech
• LeadSquared
• Kloudq
• XX
• XX
South America & MEA
• XX
• XX


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