The Impact of AI and IoT on the Future of Airport Operations and Passenger Experience


Posted September 26, 2024 by roshanikale

Smart Airports Market by Offering (Systems, Services), Application (Terminal Side (Baggage Management, Passenger Management, Resource Management, Others), Airside, Ground Side), Technology (AI, IoT, 5G, Others), and Geography
 
 Meticulous Research®, a prominent global market research firm, recently published a comprehensive report titled, "Smart Airports Market by Offering (Systems, Services), Application (Terminal Side, Airside, Ground Side), Technology (AI, IoT, 5G), & Geography - Global Forecast to 2030." According to the report, the global smart airports market is expected to reach $10.16 billion by 2030, growing at a compound annual growth rate (CAGR) of 7.8% from 2024 to 2030. This growth is primarily driven by increasing investments in advanced airport technologies, the adoption of self-service solutions, and the rising use of smart technologies to enhance non-aviation revenues.

Factors such as the increasing use of smartphones for seamless check-ins and the growing implementation of automated baggage handling systems are poised to create lucrative opportunities for stakeholders. However, concerns around data privacy and security, as well as challenges related to technology integration, could hamper market growth.

One notable trend in the smart airports market is the increasing implementation of artificial intelligence (AI) and 5G technologies, along with biometric solutions for automated identity verification.

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Market Segmentation

In terms of offerings, the global smart airports market is segmented into systems and services. The systems segment is expected to account for the largest share of the market in 2024, driven by the rising deployment of advanced technologies that enhance the overall passenger experience. Additionally, increased investments in airport security and cybersecurity measures further boost the demand for smart systems. For example, Amadeus IT Group SA, in collaboration with Noida International Airport, is providing a cloud-hosted passenger processing system to streamline operations.

The systems segment is projected to exhibit the highest CAGR during the forecast period, thanks to the growing adoption of mobile check-in solutions and self-service kiosks at airports. Innovative solutions like Thales Group's HELIXVIEW, which enhances security processes by simplifying luggage scanning, are also expected to drive growth in this segment.

Application Segmentation

The smart airports market is segmented by application into terminal side, landside, and airside. The terminal side is anticipated to dominate the market in 2024, primarily due to the increased use of digital signage, advanced baggage handling systems, and rising passenger traffic. Innovations such as Munich Airport’s smart baggage trolleys, which provide passengers with real-time flight updates, are just one example of how smart solutions are being integrated into airport terminals.

This segment is expected to register the highest growth rate over the forecast period. Contributing factors include the demand for real-time information systems, widespread 5G implementation, and increased deployment of AI robots in terminals. Airport digitization investments, such as Israel Airports Authority's $15 million initiative to upgrade Ben Gurion International Airport, are likely to accelerate the growth of this segment.

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Technology Segmentation

The technology landscape in the smart airports market includes AI, the Internet of Things (IoT), cloud computing, blockchain, big data, and 5G. In 2024, IoT is expected to account for the largest share of the market due to its use in applications such as facial recognition, baggage tracking, and safety monitoring. IoT-enabled solutions, such as Hyderabad International Airport’s smart baggage trolleys, demonstrate the technology’s capacity to enhance passenger experience and streamline operations.

However, AI is projected to grow at the fastest rate during the forecast period, driven by its ability to automate airport operations, such as security screening and baggage handling. Airports like Abu Dhabi International Airport are leveraging AI to implement smart travel systems that optimize the overall passenger experience. Investments by major airlines in AI to improve operational efficiency further support this trend.

Regional Insights

Geographically, North America is expected to lead the global smart airports market in 2024, primarily due to increased investments in advanced technologies and self-service solutions. Airports in the region are adopting biometric boarding to manage passenger flow, along with smart systems to mitigate flight delays and cancellations.

Some of the recent developments are as follows:

In May 2024, Honeywell International Inc. (U.S.), a company operating in areas such as aerospace, building technologies, and performance materials and technologies, launched an updated suite of airside solutions, with enhancements to its gate and turnaround and airfield lighting portfolios, including the Honeywell NAVITAS Smart Visual Docking system.

In May 2022, Miami International Airport (MIA) announced its plans to implement biometric boarding for international flights across all of its 130+ gates in collaboration with SITA (Switzerland), with the expected completion by 2024.

The market in Asia-Pacific is projected to register the highest CAGR during the forecast period. The growth of this regional market is driven by factors such as the increasing investments in the construction of new airports and expansion of existing ones, a rapid surge in passenger traffic in countries like China, India, Japan, and South Korea, the widespread adoption of automation technologies throughout airports, and a growing emphasis on partnerships between airports and key market players for digital transformation.

Furthermore, airports in the region are digitizing processes such as online check-ins, e-boarding passes, and real-time flight updates, contributing to the market’s growth. For instance, Asiana Airlines, Inc., a South Korean airline, facilitates seamless check-in through its web homepage or mobile app and provides passengers with e-boarding passes in advance.

Some of the recent developments are as follows:

In July 2021, Bangalore International Airport Limited (BIAL), operator of Kempegowda International Airport, Bengaluru, partnered with IBM Corporation (U.S.) to accelerate digital and IT transformation. Under this ten-year partnership, IBM Corporation (U.S.) and Kyndryl Inc. (U.S.) will provide IT solutions to create a new “Airport in a Box” platform to enhance the end-to-end travel experience for passengers at BLR Airport.

In August 2022, Accenture plc (Ireland) and Changi Airport Group (Singapore) extended their collaboration for another three years to transform operations and enhance the experience for travelers visiting Singapore Changi Airport.

Key Players:

Some of the key players operating in the global smart airports market are Honeywell International Inc. (U.S.), Collins Aerospace (U.S.), SITA (Switzerland), Siemens AG (Germany), Daifuku Co., Ltd. (Japan), Amadeus IT Group SA (Spain), Huawei Technologies Co., Ltd. (China), T Systems International GmbH (Germany), Cisco System, Inc. (U.S.), IBM Corporation (U.S.), Thales Group (France), Schneider Electric SE (France), Wipro Limited (India), Veovo (U.K.), Sabre Corporation (U.S.), Ascent Technology (U.S.), Leidos, Inc. (U.S.), and Gorilla Technology Group Inc. (U.K.).

Check complete table of contents with list of table and figures: https://www.meticulousresearch.com/product/smart-airports-market-5737

Key questions answered in the report:

What are the high-growth market segments in terms of offering, application, and technology?

What is the historical market size for smart airports across the globe?

What are the market forecasts and estimates for 2024–2030?

What are the major drivers, restraints, opportunities, and challenges in the global smart airports market?

Who are the major players in the global smart airports market, and what are their market shares?

What is the competitive landscape like?

What are the recent developments in the global smart airports market?

What are the different strategies adopted by the major players in the market?

What are the geographic trends and high-growth countries?

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Issued By Roshani
Country United States
Categories Business
Tags smart airports market
Last Updated September 26, 2024