Market Highlights

The field service management (FSM) market will contact USD 5.1 billion at a 11.0% CAGR during the gauge time frame 2020-2027, states the most recent Market Research Future (MRFR) examination. Field administration the board or FSM is a computerized framework that assists with smoothing out each interaction connected with the field activities. The suppliers of field administration can plan the orders just as dispatch the right specialist to the suitable work area and track the vehicles with field administration programming. Not many of its advantages incorporate the availability to client data from simply any area, fall in functional overheads and fuel costs, improvement of usefulness, upgrade of consumer loyalty, and the executives of portable labor force.

Different variables are fuelling the worldwide field administration the executives market development. According to the new MRFR market gauges, such factors incorporate the developing requirement for customer fulfillment, developing reception of wearable gadgets and cell phones by field administration work force, the rising requirement for portability with IoT, the requirement for prescient examination, developing reception of cloud-based applications, and the rising need to monitor exercises that happen on the field. Extra factors adding market development incorporate the expanding need for portability for getting ongoing perceivability in field tasks, expansion in reception of robotization and digitalization in the field administrations industry, the mix of trend setting innovations like VR, AR, and AI in the field administration area, developing number of field activities across different end use businesses like energy and utilities, development, oil and gas, and telecom, and quick reception of field administration the board by different little and medium undertakings.

In actuality, absence of abilities mastery in the FSM programming associations and the effect of the COVID-19 pandemic might restrict the worldwide field administration the board market development over the conjecture time frame.

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Segmentation:

The MRFR report throws light on an inclusive segmental analysis of the global field service management market based on vertical, deployment, organization size, and component.

By component, the global field service management market is segmented into services and solutions. The solutions segment is again segmented into service history tracking, billing and invoice, work order management, pre-voicing, warranty management, service contract management, equipment management, mobile field service management, inventory management, scheduling and dispatching, route planning and others. The services segment is again segmented into consulting, implementation, and support and training. Of these, the solutions segment (work order management) will lead the market over the forecast period.

Based on deployment, the field service management market is bifurcated into on-premise and cloud. Of these, the cloud segment will dominate the market over the forecast period.

By organization size, the global field service management market is segmented into large enterprises and small and medium size enterprises. Of these, large enterprise segment will spearhead the market over the forecast period.

By vertical, the global field service management market is segmented into construction, IT and telecom, retail, manufacturing, education, healthcare, and others. Of these, the manufacturing segment will have the lions share in the market over the forecast period.

Regional Analysis

By region, the global field service management market covers the recent trends and growth opportunity across Europe, the Asia Pacific (APAC), North America, and Rest of the World (RoW). Of these, North America will have the lions share in the market over the forecast period. The existence of IT giants, early adoption of technology, better investment opportunities in R&D, the presence of technologically advanced and economically advanced countries like Canada and the US, emerging technologies, constant advancements in IT infrastructure, the presence of key market vendors, and wide adoption of mobility solutions that allow real-time visibility into field operations are adding to the global field service management market growth in the region.

In the APAC region, the global field service management market is predicted to have healthy growth over the forecast period. Growing ratification of smartphones and increasing number of highly skilled field service personnel in the IT and telecom sector are adding to the global field service management market growth in the region.

Key Players

The leading players profiled in the global field service management market report include OverIT (Italy), SAP SE (Germany), Oracle Corporation (US), Salesforce.com (US), Microsoft Corporation (US), Infor(US), IFS(Sweden), Field Aware(US), Comarch SA (Poland), IBM Corporation (US), Click Software(US), Astea International Inc. (US), Accurent(US), Capterra(US), and Acumatica Inc. (US), among others.

Industry Updates

May 2021- Zuper has announced FSM integration with Zoho.

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Global Field Service Management Market Research Report Information By Component (Solutions, Services), Deployment (Cloud, On-Premise), Organization Size (Small & Medium enterprise, Large enterprise), and By Vertical (Manufacturing) - Forecast till 2027

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