Sinch provides a suite of intelligently designed applications that adapt to the requirements of diverse companies. It offers a host of Voice Business Solutions for Small Business, as well as large enterprises. These solutions include Outbound Dialing, Inbound Dialing, Missed Call, and Voice OTP. Sinch voice platform has been built with the usage of state-of-the art tools and SaaS technology, and manages to accelerate the productivity of many turn-key applications. They also allow companies to enjoy a personalized customer experience for better business, enhanced revenue streams and sharper engagement.
While people focus on their business, companies can help deliver seamless, highly secure experience. Sinch’s services are hosted in a datacenter and come with the highest level of multiple layered physical and e-security. Sinch understands how important smooth communication is for any business. Therefore, they try to make sure that the infrastructure uptime of their clients is guaranteed to be 99.999 per cent.
Sinch is an extremely bankable and reliable solutions provider for any business. Built in using SaaS technology, their solution combines carrier-grade flexibility and offers several innovative self-service and agent-assisted applications that improve operational efficiency and make the entire calling process a lot smarter. Moreover¬, in case of a disaster, Sinch assures their clients of a swift disaster recovery where voice services and database is backed up. Voice calls can be sent over a pool of telecom lines providing redundancy and failure tolerance.
The Sinch platform guarantees assured delivery of critical and time-sensitive information across the globe via calls. This makes them among the leading providers of Voice-based OTP services software in India. They even provide comprehensive reports with KPIs to monitor and track performance. The entire process of OTP verification becomes pretty smooth through them.
The inbound dialing services of Sinch helps people to address routine queries of callers on their own, while automating the process and reducing the call load of agents. They offer excellent Customer communications management software that ensures the delivery of exceptional service to the customers every time they try to connect with a brand. With this service, each and every customer interaction is handled appropriately across the enterprise to encourage proactive action. They even offer Open APIs for businesses to plug in their own services.
Get in touch with Sinch at +91 120 6139000.
About the company:
Sinch offers a host of customer communication solutions to diverse business organizations.