15th June 2024: At Vulcan Augmetics, we prioritize our users' safety, care, and overall well-being. Our goal is to transform life-changing traumatic injuries into mere inconveniences. Ready to discover how the Vulcan Hand can maximize your comfort and functionality? Let us delve into the common concerns associated with the users, safety measures, and care practices using the Vulcan Hand, highlighting the exceptional lifetime support offered by Vulcan.

Safety Assurance with CE Certification
Safety is paramount when it comes to prosthetics. The Vulcan Hand meets world-class safety standards and holds a CE certification that assures users of its reliability and safety. This certification is a testament to our commitment to providing a secure and dependable prosthetic solution, giving our users peace of mind.

Lifetime Support for Customer Care
We understand that ongoing support is crucial for our users. Vulcan Hand offers a comprehensive lifetime support policy, which includes regular safety checks, maintenance, and software updates for one year per component. Our users can easily access customer support through the Vulcan app, email, and phone, ensuring they receive prompt and effective assistance whenever needed.



Addressing Common Concerns of the Users
Comfort and Fit
Comfort and fit are critical for any prosthetic. The Vulcan Hand features a customized socket and personal online calibration to ensure a comfortable and secure fit for each user. This attention to detail helps users feel confident and at ease with their prosthetic hand.

Durability and Longevity
The Vulcan Hand is designed for durability and longevity, with an expected lifespan of 2-4 years of frequent use. We provide practical tips for maintaining and prolonging the lifespan of the prosthetic hand, ensuring it remains functional and reliable over time.

Adaptation and Learning Curve
We recognize that adapting to a new prosthetic can be challenging. The Vulcan Hand offers an easy-to-use control motion and straightforward online calibration, making the initial adjustment period smoother for new users. We aim to help users integrate the prosthetic into their daily lives with minimal disruption.


Committed to your safety and satisfaction

Vulcan Hand is committed to ensuring our users' safety, care, and satisfaction. With CE certification, lifetime support, and a focus on addressing common concerns, we strive to provide a prosthetic solution that enhances our users' quality of life.

Ready to learn more or have questions? Fill out the form to express your concerns and discover how Vulcan Hand can support your journey at https://www.wearevulcan.com/contact-us/.

About the Company: Established in 2017, Vulcan Augmetics has been offering high-quality yet affordable prosthetics that disabled people can adapt to immediately with the most miniature clinical training for years. From the beginning until now, Vulcan's mission has always been to help people with limb amputation minimize financial and emotional difficulties during their journey to make their lives and their families better and happier. To do that, Vulcan has set its goal never to stop developing new technology and creating more innovative products with the lowest cost for the disabled community.
For product and tech support, contact us at [email protected].