Ziqitza Healthcare highlights that the world saw the benefits of digital technologies and tools during the pandemic when technology surpassed geographical boundaries, and movement restrictions, to deliver health services to the people who needed the care.

Advent of the internet and related technologies has completely changed the way one searches for information and seeks healthcare. Ziqitza stresses that during the pandemic, several telehealth tools stepped up to manage the healthcare needs of the country. During the pandemic, telehealth gained popularity since many people used it and continue to use it still. Ziqitza Healthcare Ltd is a leading healthcare service provider in the country, and it has witnessed first hand the increased adoption and popularity of the telehealth services.

Telehealth majorly refers to the usage of digital information and communication technologies to access healthcare services remotely. The technologies used to access healthcare can vary from computers, and smartphones to tablets. These tools can be used by patients directly from the comforts of their home. Ziqitza Rajasthan further explains that telehealth also refers to technology used by the healthcare professionals such as nurses and doctors from their medical offices, or mobile health vans in rural and remote areas.

Telehealth is not new in India, back in the year 2015, SEHAT (Social Endeavour for Health and Telemedicine) was launched by the central government. The initiative aimed to surpass geographical limitations and connected 60,000 health structures across the country. Due to travel and movement restrictions imposed by COVID-19, telehealth presented itself as a more feasible and convenient option. Communities adopted telehealth to close the care gap and to abide by the social distancing regulations. ZHL Rajasthan states that telehealth makes healthcare more accessible, the option of telehealth eliminates all kinds of geographical limitations.

Ziqitza Limited explains that healthcare as a sector is witnessing a paramount shift in the way healthcare services are sought and delivered. Now the doctor or any other healthcare professional is just a phone call away. Patients can easily connect with a doctor for consultation and even request for a prescription refill. Technology has forced healthcare to move out of its traditional brick and mortar model and adopt a more open landscape. Patients can now easily make virtual appointments, access medical information from patient portals, and also receive remote monitoring for ongoing care. Telehealth also provides doctors with the opportunity to find new ways of care for their patients and connect with other practitioners for opinions and consultations.

Ziqitza Limited Rajasthan explains that virtual healthcare increases operational efficiencies of the doctors, improves their feedback and support mechanisms, and reduces load on hospitals. Virtual healthcare eases the process of primary care, getting a second opinion of a medical practitioner, and also aids the doctors in screening patients and determining the need for physical check-ins. Ziqitza health care limited shares insight and explains that telemedicine doesn’t replace in-person care, rather provides a smarter way of accessing healthcare; it basically improves the ROI for the patients and the affordability of the care.