Considering that mobile payments have become quite common among consumers these days, it makes sense for businesses to invest in a suitable mobile merchant account that meets their requirements. Mobile payment applications are now adopted and implemented by numerous merchants that want to simplify the payment process for their customers. To make this happen, they should rely on the latest technology. The payment environment has been dominated by credit cards for too long and merchants agree that it is time for a change.

What to Consider when Creating a Mobile Merchant Account

Applying for a mobile merchant account to enable your company to accept mobile payments can be a challenging and time-consuming process. When you shop for such a service provider, you should consider the following:
• The options available for mobile payments, you should make sure that what you choose serves your customers best
• Projected business volume- the volume of transactions you have per month will impact the fees of your merchant account for mobiles; it is best to opt for a flexible service and to have the possibility to upgrade the account should it be the case without having to pay significant charges for that.
• Security is important for people that make payments via their mobiles and it should be for you too; it is recommended to choose a package that includes management software and that prevents frauds.
• The type of software you will need to use for accepting mobile payments is another essential consideration.
• Overall costs- you should negotiate the monthly fees that you will pay for such an account based on your estimated business volume, the location and nature of your business. It is important to understand all the fees before you sign a contract.
• Chargebacks- this is the case when you have to return the money to the consumer when something goes wrong with the transaction; if you assume that you will deal with such situations often you should do your best to minimize chargebacks from the beginning.
• Available customer and tech support- you need a provider that has round the clock customer support, one that can be reached easily and that will help you when you deal with emergencies.
• Your credit status is an important aspect when you apply for an account for mobile payments.

As you can see, there are various things to keep in mind when you opt for a https://www.bams.com/mobile-payments-merchant-account/ mobile merchant account that serves your needs best and that will enable your customers to make mobile payments easily.

What You Should Know about Chargeback Defense?

The fact of the matter is that chargebacks are more common than most people imagine. You need a well-thought chargeback defense in order to minimize risks and to keep expenses under control. Although it is impossible to avoid chargebacks for they do occur, there are things you can do to defend against them and you should become familiar with these.

When it comes to https://www.bams.com/chargeback-defense/ chargeback defense , it is useful to know what to expect and how to deal with your bank, payment processor and so on. Usually the process for chargebacks is as follows:
• You will receive a chargeback request- it is important to be notified about it quickly so that you have the possibility to react in a timely manner.
• Defend against the chargeback- there are requests that are unfounded and you have about 7 days to prove that and support your case with evidence.
• The customer strikes back- when this happens you have to convince the bank that you are right and provide arguments and proof.

Online purchases have increased significantly over the years and with so many online orders it makes sense to deal with more refunds that you were used to. Whether you like it or not some online purchases will be returned and when this happens customers will ask for a refund. There are situations when the business can choose not to accept the refund for various reasons such as the products were damaged before they were returned and others. It is important to understand that a chargeback is not the same thing as a refund. The customer has the option to contact the bank directly and ask for money from your account. As such, charges associated with chargebacks are higher than those of refunds and it is best to learn how to handle chargebacks properly.

How to Handle Chargeback Defense?

If you have an online business and a high volume of transactions you have probably heard about chargebacks. These chargebacks are unpleasant for the business owner but they are considered a means of protecting the customer against fraudulent activity that was committed by merchants. The chargeback process varies from one payment provider to another and it is important to see what you can do to impact the number of chargebacks you deal with.

It is best to create a solid chargeback defense and to solidify your business. When you deliver an outstanding customer experience, when your products are delivered before the expected delivery term, when you refund customers when you cannot provide the goods and set realistic expectations for what you offer, chargebacks should not be such a big problem. Businesses that focus on prompt and professional customer service and that refund their customers quickly in case of a problem have nothing to worry about.

It is important to monitor the chargebacks you receive so that you can see what to do about them and so that you avoid situations that affect you. You should accept a chargeback in case of a late refund or a fraud situation. Overall, it is possible to reduce the number of chargebacks by providing top-notch customer service and dealing with refunds in an efficient manner. As far as the mobile merchant account is concerned, it is clear to e-commerce businesses that this is a necessity in order to cater to the needs of your customers. If you do not want your customers to leave your website because you do not accept mobile payments it is best to open an account for mobile payments.