Staffordshire University, which is located in the U.K., entered into a partnership with ANS Group Limited in January 2019 to deploy Beacon, a digital coach application powered by artificial intelligence (AI). This intelligent chatbot interacts with students via voice and chat and helps them with the course structure, college campus facilities, time tables, and education-related queries and connects them with human teachers.
The idea behind using chatbots is to offer students relevant education-related content, so they can complete their course in less time and with good grades. Due to such initiatives being taken in other parts of the world too, P&S Intelligence expects the AI in education market to reach $25.7 billion in 2030 from $1.1 billion in 2019, at a robust 32.9% CAGR between 2020 and 2030. Along with the abovementioned functions, chatbots are also being used to impart conversational learning.
The concept is becoming popular with the rapid digitization in the education sector and subsequent implementation of e-learning models. By allowing for two-way interaction, conversational learning makes the process more interactive and customized, by programming the chatbots according to the requirement of individuals. The advantages of conversational learning are one of the key factors driving the demand for AI-based personalized education models.
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Through such technology, teachers and educational administrators can better understand students’ educational background, academic goals, and interests, which helps in creating a customized experience. This way, students can also design the course their way and receive feedback on how well they are progressing and what is left wanting. One such AI-powered educational platform is Course Wizard by Lingvist Technologies OU, which lets users create the course as per their career choice, hobbies, and interests.
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