E-commerce or electronic commerce is the act of electronically buying or selling of products or services over the internet. E-commerce projects must be handled very carefully as they are bound to dynamic changes that need to be addressed on time. E-commerce projects need to follow a robust development cycle backed up by effective strategies to deal with the problems at every phase of the project.
A study conducted on the PMI revealed that an average of 56% of IT projects is completed on time and that 60% of them use the resources correctly. 14% of projects are failures while 70% reach the goals set. It is estimated that of the total $100 million cost invested in these IT projects $9 million are lost due to poor project management. (Foucault-Dumas, 2018)
Framework for E-commerce Project Management – The e-commerce project manager must know and implement each of the below-mentioned e-commerce project phases accurately:
E-Commerce Project Methodology – The e-commerce projects must use the latest project model to have a successful project delivery. Let’s look at the popular models used:
Agile Model – This is the most widely used project model, in this model the importance is given to the customer at every project phase. The project is broken down into small sprints and small parts of the project are completed and shown as a demo to the client. This saves both time and cost as changes are done at every phase.
Lean Model – The lean model focuses to deliver small versions of the final product with every project cycle. This model helps e-commerce projects to be delivered with improved project quality. This model does not waste more time in unproductive product meetings and helps to build a prototype with improved customer experience.
DevOps – Organizations are looking for an advanced project model that integrates the strength of agile and the lean model. For this, they use the DevOps that give them a competitive advantage over both the models and help to deliver quality-driven projects within a short period. It has the benefits of improved customer experience, quick problem resolution, improved collaboration, superior and reliable security.
So these are some of the factors if taken care of can help e-commerce projects to bring in positive revenue growth in e-commerce businesses.