Sinch makes it possible for enterprises to magnetize customer attention, convert and retain them through powerful and with personalized conversational marketing campaigns - on any mobile messaging channel. Companies can easily streamline customer interactions through one API with Sinch. They are particularly renowned for their industry leading Multi Channel Communication Software called Axiom that connects with multiple service providers and various departments of an enterprise via unified API. A unified API aggregates many APIs in the same software category, making integration easier with a standard endpoint and normalized data. This facilitates a consistent experience with reduced integration hassle. Axiom has 99.999 % infrastructure uptime and processes more than four billion transactions per month. It additionally is used by over five hundred leading enterprises

Axiom is a state-of-the-art platform that has needs absolutely minimal manual intervention, and results in cost reduction by up to 20- 25%, along with significantly improved operational efficiency. It manages to deliver a truly engaging experience to diverse users and aid enterprises to strengthen their brand perception through enhanced user satisfaction with the usage of interactive media across multiple channels.

Modern customers hardly prefer to stand in queues before a service counter in order to resolve their issues or ask for help. They rather opt to reach out to companies from the convenience of their home or workplace, by using a laptop or a smartphone.

Enterprises today hence try their best to provide their customers with multiple communications options to connect with their brand. The customers enjoy the same level of service regardless of the channel they choose. Usage of such a variety of communication touchpoints is made possible through the range of Multi-Channel Marketing options offered by companies like Sinch.

The conversation API of Sinch can be integrated with almost all the existing apps of their clients, no matter whether they are meant for customer care or marketing automation. It can also be integrated into a chatbot platform. Enterprises can receive inbound requests, send outbound alerts and unify contact history into one chat with Sinch. These features make Sinch solutions ideal for Multichannel Communication marketing.
To contact Sinch headquarters, dial +91 120 6139000.

About the company:
Sinch is headquartered in Noida and offers a wide range of customer communication solutions to leading enterprises. This company caters to clients in several parts of India, as well as Dubai and Kuala Lumpur.