Yesterday I got a survey from a company about a recent support call. The call was great, I remember.
So I thought, Why not? Let’s go ahead and give positive feedback!
But when I opened the survey, I no longer wanted to answer their questions.
Why?
It was a never-ending survey, asking too many detailed questions, and I had to answer ALL THE QUESTIONS to complete the survey.
Well, I skipped it entirely!
This is what is wrong with many surveys.
Creating surveys is not about just Googling the questions and pasting them in a survey. There are certain unsaid rules to it and you should avoid making certain mistakes
Further Reading: https://www.surveysensum.com/blog/survey-mistakes-to-avoid/