AI or Artificial intelligence is gaining prominence every passing year. And it’s easy to know “why?” Alexa, call Ronny! No longer one has to limit themselves to essential phone services, thanks to the growth of AI. And the telecom industry is not immune to these changing times. In fact, this industry is at the epicenter of technological evolution.
As per a survey, more than 30 billion connected devices will be in use by 2021 worldwide. And with the demands of quality services and better CX, the telecom industry needs to leverage the vast amount of data. And this is only possible if you harness the power of AI to process and analyze actionable insights from Big Data.
These actionable insights help to improve:
Customer experience
Improve business operations
Increase overall revenue
Are you wondering how AI is helpful in the Telecommunication Industry? Let’s find out now!
Read More :- https://www.pukkapartners.com/insight/telecom-industry-is-at-the-epicenter-of-growth-how-is-ai-fostering-the-growth
How is it Beneficial For Telecom Operators?
Reduces cost: This industry generates a lot of data and requires heavy investments concerning data management. Using AI can reduce operating costs drastically since one doesn't have to manage this amount of data manually.
Maintains tower operations: The need for on-site inspections helps with the functioning of the mobile towers. However, it is pretty labor-intensive. But AI-powered video cameras can help with better efficiency since they will quickly raise the alarm in case of an impact like fire, smoke, or disaster.
Better customer services: Since you automate all your processes, customers automatically become happy and satisfied with minimal issues. And one can efficiently work around the concept of personalized experiences. And everyone knows how personalized experiences are helpful nowadays to gain new customers while retaining new ones.
Final Words: AI is the Future of Telecom Industry
Using services like AI, Big Data, sensors, robots, and video cameras gives organizations an edge to expand their reach with minimal churn rates. It won't be wrong to say that AI-driven services can help generate millions of dollars and new businesses. Not only is AI helping manage infrastructure, but it's also assisting in optimizing and maintaining services that result in better customer experiences.
So, one needs to ensure integration of such tools in their current business offering to leverage their benefits and grow their business by multiple folds. Looking to accelerate growth in this highly competitive space? Turn to AI-powered tools and see the results yourself.
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