Automotive customer journey: Surveys for every stage


Posted July 12, 2022 by surveysensum

Learn at which touchpoints should you take a customer survey across the automotive customer journey of buying a new car.
 
What do you do when you want to buy a new car?

You would research, right?

You ask Google, social media, and your friends and family!

You find the newest car in the market and research its features. Then compare those features with the other cars of similar prices. Talk about it with the people around and ask for their experience.

At last, take a test drive.

And if everything satisfies you, you book the car.

But, sometimes the car delivery takes days and you want a car NOW. So, you do everything again and choose a different car that’s available now.

Further Reading: https://www.surveysensum.com/blog/automotive-customer-journey-surveys/
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Issued By SurveySensum
Country Indonesia
Categories Business , Internet , Software
Tags automotive customer journey
Last Updated July 12, 2022