Over the past year, delivery and takeout have become a lifeline for restaurants across the globe. While the COVID-19 pandemic is the toughest challenge the industry may have ever had to face, it does illustrate the remarkable resilience of restaurants, which are shifting their entire business model overnight, doing whatever they can to adapt to the crisis.
Food delivery was a booming business before we were hit by the coronavirus. And now more than ever, swift, convenient and efficient online ordering options have become the norm. After this is all over, some of those new habits will remain and change the way we’ve been approaching delivery altogether.
Here’s what the landscape may look like in the future.

• Delivery and takeaway are here to stay
Whereas this statement was undeniably true before the crisis, it now looks like off-premises dining will be even bigger once things go back to normal. But what will the new normal look like? Even after measures have been lifted, consumers are still opting for Off-premises dinings, like delivery, & takeaway
1. Touchless customer service experience
Awareness of health, sanitation, and food safety will be even more important than before, both for restaurant operators and their employees, and customers. That’s why it’s highly probable that contactless transactions are here to stay, as well.
2. Mobile-ordering technology
Mobile-ordering technology will become the new standard for the restaurant industry. Combining the need for convenience with safety and health concerns, mobile apps and online ordering websites will continue to do well. Restaurants will have to commit to online ordering, whether through their website or app, or a third party like Zomato, Swiggy, EatSure, Uber Eats, etc.
3. Cloud Kitchens
While cloud kitchens - or dark kitchens - are not a priority for restaurants right now, they will be as the demand for delivery keeps on growing. Cloud kitchens are delivery-only industrial kitchens; restaurants without a storefront.

We at Udupi Xpress Vartak Nagar have been serving during lockdown with all the measures. We are now available on Zomato & Swiggy as Udupi Xpress Pure Veg. Check us out and order for all your South Indian cravings